LIMITED WARRANTY

All INTENSE® bicycles are sold exclusively through our network of authorized dealers who we entrust with professional assembly and service of your bicycle. INTENSE Bicycle Corporation provides each original retail purchaser of a INTENSE bicycle a warranty against defects in materials and workmanship, as stated below:

• All Intense Frames are under warranty for two years from the date of purchase to the original owner only.
• For warranty issues on Fox Shox call (800)Fox-Shox. Please note that Intense does not warranty or repair shocks.
• Your completed frame warranty card must be returned to Intense within 30 days of purchase to secure warranty coverage.
• The warranty will not cover normal wear and tear, normal maintenance items, damage, failure, accidents, crashing, abuse, mis-use, neglect, or any damage caused by bicycle components.
• Intense frames are not intended for use in stunt riding, ramp riding, hucking or any similar activity.
• The Spider-2, Tracer, Tracer29, TazerVP and Tazer frames are NOT downhill frames and will NOT be covered under warranty if they have been used for downhill racing or if a suspension fork with more than the recommended travel length is installed.
• Intense Cycles will not assume any shipping charges for warranties or repairs and will not accept any frame(s) returned freight collect or without a return authorization number (RA#).
• Any repairs or modifications performed by anyone other than an authorized Intense Cycles agent will void the warranty.
• No upgrades or trade-ins unless approved by customer service
• Although Intense Cycles assumes no responsibility for owner-induced damage, we will repair damaged frames to the owner for a minimal charge
• Intense Cycles assumes no responsibility for bodily injury or frame damage due to frame vfailure caused by abuse, neglect, misuse, or improper maintenance or set up.
• Frames purchased from U.S. dealers in countries with authorized Intense international distribution will void the 2 year factory warranty. NOTE: To handle a warranty or service claim, contact your local bike shop, dealer/distributor. If none of these options work, contact Intense Cycles at cs{AT}intensecycles{DOT}com to get a return authorization number (RA#). Intense Cycles WILL NOT ACCEPT any warranty or repair returns without an RA #.

This warranty does not cover:

• Normal wear and tear
• Improper assembly
• Improper follow-up maintenance
• Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
• Damage or failure due to accident, misuse, abuse, or neglect
• Labor charges for part replacement or changeover