Wednesday | February 22, 2012

Our support section has been designed to answer any questions you might have about your INTENSE bike. We've developed videos to aid the assembly process of your bike. General maintenance videos have been developed to ensure your INTENSE bikes performance is only limited by your willingness to push the limits.

SETUP VIDEOS MANUALS WARRANTY SPEC SHEETS FAQ

FAQ


Search for INTENSE solutions and/or information about your bike.
 
WHEN are you going to post more FAQ's
The standard bike industry response…2 WEEKS!


(It will be dialed soon, stay tuned) 
 
Whats so cool about VPP?

Patented counter-rotating link design
Allows flexibility to design and manipulate shock rates for a huge diversity of uses, from razor sharp XC performance to bomber tough and ultra plush 10-inch travel downhill duty.

Short links
CNC machined links and large diameter axles combined with angular contact bearings bring chassis integrity and handling precision to a whole new level.


Grease ports!
Tons of seals! Locking hardware! Super trick, low maintenance, superior durability, easy to service when the time finally comes.

You won't find this kind of stuff - whether it be quality of hardware or versatility of design or chassis integrity - anywhere else. 


Best of all, it is designed and made here, in america! 
 
Are your bikes 1.5" head tube or tapered?
Every bike we make (except the spider 2 that is full 1 1/8") is a FULL 1.5" headtube. 1.5" Top and 1.5" bottom, FULL 1.5". Yes, I repeated myself, but we get asked this 4x a day.
 
What kind of chain device can I use on my Intense bike?
We reccomend using MRP guides. Gamut also works fine. Some E13 guides will need some modification to them to work on our bikes.
 
What size seat post fits on my Intense?
31.6mm for life. And a 34.9 seat clamp. 
We are sure there will be some new standard seat post size that the industry says is a must have, but we have been running 31.6 forever. 
 
What size rotors can I use for braking?
Run what makes you feel superbad, 203mm being the max on all of our bikes. TazerHT, you might not want to put a 203mm because your friends will laugh at you and its harder to pull coaster wheelies, or manuals as the kids call it.
 
How do you adjust the travel on Intense bikes?
On All of our models (except the M-series), the TOP hole on the link is for LONGER travel setting. On the M9, the top hole is the shorter travel.
 
Does your 'works raw' finish have any clear coat or treatment done to it?
Our 'works raw' is just that, RAW. It comes straight out of heat treat and we apply decals. No clear, no treatment.
 
Can I put the new Tracer2 rear end on a TracerVP?
No, you can not. The Tracer2 increased travel over the VP, and the pivot locations have moved.
 
How much do your frames weigh?
Complete frame weights are listed on each bike model page, under the "SPECIFICATIONS" tab